Change Request

A formal process for adding work to a project that falls outside the original agreed scope, including the additional cost and timeline implications.

Without a change request process, additional work erodes your margin silently. A professional change request process protects profitability and sets healthy client expectations.

"I'd love to add that extra section. That falls outside our original scope, so it would be an additional £350 and 3 days. Shall I send a change request for your approval?" This is professional, not confrontational.