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Marketing & Advertisingbeginner

Email Open Rate

Definition

The percentage of email recipients who opened your email. Open Rate = (Emails opened ÷ Emails delivered) × 100.

Why it matters

Open rate is the first gate your email must pass through. If people do not open it, nothing else matters. A typical e-commerce average is 18-25%.

Example

You send a newsletter to 2,000 subscribers. 460 open it. Open rate = 23%. Testing a more curiosity-driven subject line might push that to 35%.

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