All terms
Marketing & Advertisingintermediate

Funnel

Definition

The journey a potential customer takes from first discovering your brand to becoming a paying customer. Each stage narrows the pool, not everyone who sees you will buy.

Why it matters

Understanding your funnel shows you where you are losing people. Fixing a leaky funnel often has a bigger impact than increasing ad spend.

Example

Someone sees your TikTok → visits your website → adds to cart → abandons → receives a re-engagement email → buys. That sequence is your funnel.

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