AI & Automationadvanced
RAG
Retrieval-Augmented Generation
Definition
A technique that improves AI accuracy by giving it access to a specific knowledge base at query time, the AI retrieves relevant information before generating its response.
Why it matters
RAG solves the hallucination problem for domain-specific knowledge. Instead of guessing, the AI retrieves facts from your own documents or database before answering.
Example
You build a customer support chatbot powered by RAG. When a customer asks about returns, the AI retrieves the exact wording from your Returns Policy before responding, accurate, every time.
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