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Creator Economy & Contentbeginner

User-Generated Review

Definition

Feedback or a rating that a customer writes about your product on their own, often on your store, social media or a review site.

Why it matters

User-generated reviews build social proof and trust around the clock, and a strong bank of them can lift your sales and search visibility.

Example

A customer leaves a five-star review with a photo of your candle in her living room, and new shoppers feel confident buying.

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