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SaaS & Startupadvanced

LTV to CAC Ratio

Lifetime Value to Customer Acquisition Cost Ratio

Definition

A comparison of how much a customer is worth over their lifetime against how much it costs to win them.

Why it matters

A healthy LTV to CAC ratio shows your growth is profitable, while a low one means you are spending too much to acquire customers.

Example

A customer worth £600 over their lifetime who costs £150 to acquire gives a 4 to 1 LTV to CAC ratio.

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